CUSTOMER CARE

Shipping across Canada.

Choose the delivery option that fits your order. Standard and express rates are calculated at checkout based on order value and weight.

Shipping

We ship orders across Canada with standard and express options available at checkout. Available rates are calculated based on your order value and weight.

Current shipping options

  • Free Standard Shipping: orders of $35 CAD and up — estimated 3–9 business days.
  • Standard Light: 0–4.4 lb — $14.90 CAD — estimated 3–9 business days.
  • Standard Heavy: 4.5–67 lb — $21.90 CAD — estimated 3–9 business days.
  • Express: 0–4.4 lb — $21.90 CAD — estimated 1–2 business days.

Rates and available services are shown at checkout before you complete your purchase.

Order tracking

When tracking is available, you’ll receive it by email once your order ships.

Delivery estimates

Delivery times are estimates and may be affected by carrier delays, weather, holidays or other circumstances outside of our control.

Questions about your order?

Contact our customer care team through the Contact Us page. We typically respond within 1–2 business days.